Docs

Ticket System Guide

Setup and manage tickets

Ticket System Setup

Create a professional support system where members can get help in private channels.

Step 1: Create Ticket Panel

01

Go to Dashboard → Your Server → Tickets

Go to Dashboard → Your Server → Tickets

02

Click "Create Panel"

Click "Create Panel"

03

Choose a channel where the ticket button will be posted

Choose a channel where the ticket button will be posted

Step 2: Configure Categories

Add ticket categories (e.g., Support, Reports, Applications):

Set category name and description
Choose emoji icon
Assign support staff roles who can view tickets
Configure welcome message for each category

Step 3: Deploy Panel

01

Click "Deploy Panel"

Click "Deploy Panel"

02

The bot will post an embed with buttons in your chosen channel

The bot will post an embed with buttons in your chosen channel

03

Members can click buttons to create tickets

Members can click buttons to create tickets

Managing Tickets

Use the claim button to assign a ticket to yourself

Was this page helpful?