Information We Collect
We collect information to provide and improve our services:
- Discord Data: User IDs, server IDs, usernames, and server information
- Usage Data: Command usage, feature interactions, and service performance metrics
- Configuration Data: Bot settings, preferences, and custom configurations
- Communication Data: Support messages, feedback, and user communications
- Technical Data: IP addresses, browser information, and device identifiers
How We Use Your Information
We use collected information to:
- Provide and maintain our Discord bot services
- Process commands and deliver requested features
- Improve service performance and user experience
- Provide customer support and respond to inquiries
- Ensure service security and prevent abuse
- Comply with legal obligations and enforce our terms
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share data only:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations
- In case of business transfers or mergers (with notice)
Data Security
We implement appropriate security measures to protect your data:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure data centers and infrastructure
- Employee training on data protection practices
Data Retention
We retain your data only as long as necessary:
- Account data: Until account deletion or 3 years of inactivity
- Usage logs: 30 days for operational purposes
- Support communications: 2 years for service improvement
- Legal compliance: As required by applicable laws
Your Rights
You have the right to:
- Access your personal data and request copies
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to processing of your data
- Data portability and transfer to other services
- Withdraw consent at any time
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze service usage and performance
- Provide personalized experiences
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences.
Third-Party Services
We may integrate with third-party services:
- Discord API for bot functionality
- Payment processors for premium services
- Analytics services for service improvement
- Cloud providers for data storage and processing
These services have their own privacy policies, which we encourage you to review.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending notifications through our services
- Email notifications for significant changes
Contact Us
If you have questions about this Privacy Policy or our data practices:
Email: privacy@modora.gg
Support: support@modora.gg
Discord: the Modora server
Support Page: /support
Address: Modora Labs, Privacy Department