Privacy Policy - Modora

🔒 Privacy Policy

Your privacy matters to us. This policy explains how Modora collects, uses, and protects your data.

Last updated: October 31, 2025

01

Information We Collect

We collect information to provide and improve our services:

  • Discord Data: User IDs, server IDs, usernames, and server information
  • Usage Data: Command usage, feature interactions, and service performance metrics
  • Configuration Data: Bot settings, preferences, and custom configurations
  • Communication Data: Support messages, feedback, and user communications
  • Technical Data: IP addresses, browser information, and device identifiers
02

How We Use Your Information

We use collected information to:

  • Provide and maintain our Discord bot services
  • Process commands and deliver requested features
  • Improve service performance and user experience
  • Provide customer support and respond to inquiries
  • Ensure service security and prevent abuse
  • Comply with legal obligations and enforce our terms
03

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share data only:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations
  • In case of business transfers or mergers (with notice)
04

Data Security

We implement appropriate security measures to protect your data:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure
  • Employee training on data protection practices
05

Data Retention

We retain your data only as long as necessary:

  • Account data: Until account deletion or 3 years of inactivity
  • Usage logs: 30 days for operational purposes
  • Support communications: 2 years for service improvement
  • Legal compliance: As required by applicable laws
06

Your Rights

You have the right to:

  • Access your personal data and request copies
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to processing of your data
  • Data portability and transfer to other services
  • Withdraw consent at any time
07

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze service usage and performance
  • Provide personalized experiences
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

08

Third-Party Services

We may integrate with third-party services:

  • Discord API for bot functionality
  • Payment processors for premium services
  • Analytics services for service improvement
  • Cloud providers for data storage and processing

These services have their own privacy policies, which we encourage you to review.

09

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new policy on this page
  • Updating the "Last updated" date
  • Sending notifications through our services
  • Email notifications for significant changes

Contact Us

If you have questions about this Privacy Policy or our data practices:

Email: privacy@modora.gg

Support: support@modora.gg

Discord: the Modora server

Support Page: /support

Address: Modora Labs, Privacy Department

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